Terms of usage

This agreement outlines your obligations as a member of the Activ.ie programme and explains our obligations to you. Once you have registered as a member of this site you will be agreeing to adhere to the following terms and conditions:

Data Protection

As a member of the Activ.ie scheme you accept that we will contact you from time to time but no more than once per week to keep you informed of your account status and to keep you informed of offers and partner promotions.
In order for your account to be kept up to date you agree that your attendance or other activity reporting will be shared with us by the organisation that you have registered as being a member/ participant of and agree that such information can be used to award your account with Activ.ie Points.

Please read our Privacy Policy for more information about how we use your data.

Activcoins

1. The Activ.ie web site utilises tracking links. To collect the coins you must redeem an offer from one of our Activcoin partners. To redeem you must click though directly from the Activ.ie website using the merchant link provided. Should you click through directly to a merchant site without going via the Activ.ie link, no Activcoins will be generated.

2. We do not have control over whether a transaction made by you, following a click through from Activ.ie, is deemed genuine and successful by the merchant. We do, however, keep a close eye on any circumstances that may cause unsuccessful transactions such that they can be minimised.

3. All offers of Activcoins in respect of transactions are made by Activ.ie and not by the merchants. Activ.ie receives commissions in respect of transactions completed via its website, which, once received, provide for your cash rewards. Consequently, all matters concerning the goods or services you have purchased remain completely between you and the merchant concerned.
All matters concerning Activcoins should be referred exclusively to Activ.ie.

4. When a transaction is completed with a merchant, there may be a time period before that transaction is regarded as fully complete. For example, if there is a period during which goods or services can be returned for a refund, the sale may not be regarded as fully complete until this period has elapsed. Coins will normally be allocated when a transaction has fully completed. Consequently, Coins may occasionally take longer to appear in your account than you might expect.

5. When a transaction is made via the Activ.ie website, tracking mechanisms are in place to be able to recognise the transaction and who has made it. Whilst we endeavour to ensure all transactions are tracked and reported back to us accurately, we will not be held responsible for any errors beyond our control, which may occur in the tracking and validation process. Where an error does occur, we will use our best endeavours to source it and ensure that we are able to pay you the correct amount for your transaction, however, we make absolutely no guarantee that we will be successful in doing this.

6. Should a transaction be reversed, cancelled or denied by a merchant or network you will not receive coins for that transaction. Where for some reason the value of a transaction or commission amount is modified by a merchant the revised amount will become your entitlement. If a member believes the declined transaction has been reported by the merchant incorrectly they can raise an enquiry though our enquiry system and we will endeavour to resolve the matter.

7. Merchants are listed on the Activ.ie site as giving a fixed amount of coins per £1 you spend for each genuine, completed transaction. Under no circumstances does this form a guarantee that you will receive any coins as a result of your transaction.

8. Although we endeavour to ensure that the Activcoins redemption value or fixed amount quoted for each merchant is accurate, we make absolutely no guarantee that the quoted rate at the time of your transaction will be the actual rate paid by the merchant to Activ.ie. As a third party, we have no influence or control over coins rates or amounts.

9. Payment Reporting and Schedule
The coins amount collected for each transaction you make will appear in your member account when the money has been received by Activ.ie.

10. Subscriptions cost €38.00 per year. Subscriptions are payable as a single annual payment. Your agreement is for a period of 12 months and no refunds will be issued during this period. At the end of the 12-month period you will receive a reminder to re-subscribe for another 12 months.

11. Typically, we credit coins to members monthly. All coins are paid into your e-wallet.

12. We make no guarantee that you will be paid on any set date each month and accept no responsibility for late or missed payments.

13. Member Account Validity and Termination. For your account to be considered in good standing the following conditions must be met:

13.1. You must be resident in the Republic of Ireland.

13.2. If you are a fee-paying member, you must only have a single member account at Activ.ie and that account must only be being used for transactions personal to you. You may not use your Activ.ie account for purchases made on behalf of other people.

13.3. Your account has not been, or is not associated or involved with any form of activity we consider to be abusive, fraudulent or otherwise damaging to the business in which we are engaged.

13.4. You and your account must not have been involved with spamming or any other activity such that you have caused Active Points links to be published external to the Activ.ie site for financial gain.

13.5. If we have not otherwise determined that your account is invalid. We may at our absolute discretion, summarily terminate your account where we reasonably suspect that your account is not in good standing. We may also, at our absolute discretion, forfeit all accrued earnings associated with you or your account/s.

14. Dormant Accounts We conduct regular reviews of all Activ.ie accounts. Where an account appears to be in our opinion inactive, we will attempt to contact you and may, at our sole discretion, terminate the account. Accrued earnings will be forfeit.
Modification of Terms and Conditions

15. We may modify any of the terms and conditions contained in this Agreement at any time and at our sole discretion, by posting a revised agreement on the Activ.ie website (https://www.Activ.ie).

16. Legal This Agreement (Terms and Conditions) will be governed by the laws of the Republic of Ireland.